We are looking for a Customer Support Officer/ Floor-Manager to undertake all front desk and clerical duties of our main greeting area. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

  • Keep front desk tidy and presentable with all necessary material
  • Greet and welcome guests
  • Answer questions and address complaints
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files.
  • Proven experience as front desk representative, agent or relevant position
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Minimum Graduation

Preference will be given to the candidates living in surrounding area of Bahria Town, Lahore.