Job Summary:

The Quality Assurance & Compliance Manager will oversee the performance of the Q&C department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.

Managerial Responsibilities:

• Oversees the daily workflow and schedules of the department.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

Typical Day at work:

• Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
• Identifies and sets appropriate quality standards and parameters for products
• Communicates quality standards and parameters to QA team, product development team, and other appropriate staff
• Coordinates product testing processes
• Participates in product testing
• Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
• Reviews client, customer, and user feedback
• Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies
• Performs other duties as assigned

Required Skills/Abilities:

• Strong Analytical skills
• Problem solving skills
• Excellent technical skills
• Good numerical skills and an understanding of statistics
• Leadership aptitude
• Formulate strategies to increase productivity
• IT skills.

Education and Experience:

• Bachelor’s degree in Business, Engineering, or field related to the products being developed required.
• 8-10 years of experience of Leading role in Quality Assurance.