• To keep track of due installments on monthly basis and ensure payments are made in a timely manner
  • To ensure that the assigned monthly recovery targets are achieved regularly
  • Maintaining contact with customers through Calls/SMS/WhatsApp & Email
  • Working closely with Finance to verify all the transactions and issue Developer’s receipts to customers
  • Updating account statements on regular basis and sharing with relevant customers
  • Monitoring default at unit level and sending reminder letters and legal notices
  • Regularly sharing construction updates to customers through Email & WhatsApp
  • Physical meetings with customers at Developer’s office as and when required
  • Any other task assigned by the Line Manager

Education: Minimum Bachelors Degree
Experience: 1-3 years of relevant experience