The applicant selected for this position will be tasked with liaising with the Zameen Tech department for developing and improving the company’s system/processes, assigning targets to the team aligned with the brand’s tactical and strategic goals/seeing to their fulfillment, coordinating with the Business intelligence (BI) team for automating and preparing regularly-timed reports (for managerial appraisal), overseeing the company’s day-to-day operations/ensuring their compliance with the organizational SOPs.

Education: Bachelors/Master in IT or Business Administration

Experience: 4-5 years in the service industry/ IT

Technical competencies

  • Excellent communication skills and ability to build relationships, both internally and externally.
  • People management experience and team leadership.
  • A track record of analytical thinking.
  • Strong problem solving and troubleshooting skills.
  • Highly organized with excellent attention to detail.
  • End to end process management experience.

Behavioral competencies

  • Demonstrated ability to work in a fast-paced, “self-starter” environment.
  • Team player with a positive ‘can-do’ attitude.
  • Energetic and enthusiastic – has a sense of urgency.
  • Ability to multi-task and meet simultaneous tight deadlines.
  • Has the ability to thrive in a challenging environment where priorities often change.
  • Passionate about the customer and all elements of the customer experience.
  • Flexibility to manage a business that can operate 24/7/365
  • A desire to continually learn, improve and go the extra mile
  • An attitude of accountability and excellence.