DUTIES AND RESPONSIBILITIES ·

  • Responsible for provisioning the packages upon received invoices & deposit slips for new & existing accounts ·
  • Responsible for client account up gradation upon receiving invoices from different channels ·
  • Responsible for client account degradation upon expiration of clients account ·
  • Responsible for handling other degradation requests from different channel (Ops, Customer Service, Listing Team) ·
  • Clients addition in CRM & maintenance of their account by adding all prepared/signed contracts in CRM and verify their payments from bank statement ·
  • Responsible to setup XML feed Integration ·
  • Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations ·
  • Live chat support to all related web users ·
  • Responsible for banner management by setting up the notables on bayut.com